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Privacy Policy

Effective Date: April 15, 2025 Last Updated: April 15, 2025

1. Introduction

LuxeNuvo Wraps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (luxenuvo.com), contact us, or use our services. Please read this policy carefully. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information you provide directly:

  • Full name

  • Email address

  • Phone number (including mobile number)

  • Vehicle information (year, make, model)

  • Service inquiries and preferences

  • Any other information you voluntarily submit through our contact or quote forms

Information collected automatically:

  • IP address and browser type

  • Pages visited and time spent on our website

  • Referring URLs

  • Device type and operating system

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes

  • Schedule and confirm service appointments

  • Send project status updates and service-related communications

  • Process transactions and manage your account

  • Improve our website and services

  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

  • Service providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., scheduling tools, payment processors), subject to confidentiality agreements.

  • Legal requirements: When required by law, regulation, or legal process.

  • Business protection: To protect the rights, property, or safety of LuxeNuvo Wraps, our clients, or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You may set your browser to refuse cookies; however, some parts of our website may not function properly as a result.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain communications

To exercise any of these rights, please contact us at the information provided in Section 12.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. SMS Terms and Conditions

Product Description

By providing your mobile phone number and opting in, you consent to receive SMS messages from LuxeNuvo Wraps related to quote follow-ups, appointment confirmations, project status updates, and customer service communications.

Message Frequency

Message frequency may vary based on your interactions and service activity with LuxeNuvo Wraps.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. After opting out, you will receive a one-time confirmation message, and we will cease sending SMS messages to your number. To re-subscribe, you may reply START at any time.

Help and Support

If you need assistance or have questions about our SMS communications, reply HELP to any SMS message you receive from us, or contact our support team directly:

Privacy of SMS Data

Your phone number and SMS opt-in consent will be handled in accordance with this Privacy Policy. We do not share SMS opt-in consent or any related data with any third parties for solicitation, marketing, or promotional purposes.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

LuxeNuvo Wraps 3859 S. Valley View Blvd. Suite 21 Las Vegas, NV 89103 📞 702-625-5056 📧 info@luxenuvo.com 🌐 luxenuvo.com

This Privacy Policy was last reviewed and updated on April 15, 2025.

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